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440-282-5600

Deposit and Payment

BOOKING A MOTOR HOME OR TRAILER

To book a reservation with Neff Brothers, $300 must be posted at time the reservation is set. The rental balance is due 30 days in advance of the departure date. Thus, if booking within 30 days of the rental departure date, the entire rental fee must be posted at the time the reservation is made. Neff Brothers will not “HOLD” a reservation without a posted deposit in terms of cash, certified funds, money order, Mastercard, Visa, Discover, Diners Club, American Express or personal check (with valid credit card on file). There will be a one-time $25 credit card processing fee charged at time of reservation if you are using Discover, Mastercard, Visa, Diners Club or American Express at any point of sale during the rental process.

A $1000 security deposit ($1500 if contracted renter is 21-24 years old) for motor homes, or a $500 security deposit for travel trailers will be authorized on a credit card the day you depart. This authorization will be for a 10-day hold on your credit card. After 10 days, the hold will automatically come off. If you are having delivery service, the security deposit must be authorized the day before on a credit card. Possible charges that can be deducted from your credit card post-rental are: fuel, L.P. gas, additional mileage, additional generator hours, excessive cleaning, smoking fines, late charges and damage to the unit/deductibles. If you are renting for a time period longer than a week, or if there is damage done to the RV, your credit card will be re-authorized for an additional 10-day hold to determine if any additional charges need to be collected. This deposit is subject to the terms and conditions of our rental contract. You may choose to bring in cash or a check for the security deposit, but both forms of these payments will be deposited and then re-issued a refund post-rental on the Friday after your return date.

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Lake Erie
Circle Tour

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This was our first RV experience...

John Spencer (First-Time Renter)
Brecksville, OH

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Email : info@neffbrosrv.com
Address: 4500 Grove Avenue
Lorain, OH 44055

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Hours:
Mon & Thurs:
9AM to 7PM
Tues & Wed:
9AM to 5:30PM
Fri: 9AM to 5PM
Sat: 9AM to 3PM
Sun: CLOSED